The Request to Reset Your Password Has Failed Please Try Again Adidas

What to do about resets y'all didn't ask for.

Question Facebook
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Why they happen, and what to do about them.

I received this message: "Nosotros received a request to reset your Facebook password." (To two different due east-dresses.) at 2:30 something am. I was not upward at that hour. The links in the email, I believe, atomic number 82 to an bodily FB page to reset my countersign. Does this mean that someone was trying to hack me?

All I can really say is maybe.

I might even get so far every bit to say probably, just I can't say yes, since there are other possible explanations.

Let's review what'due south going on.

TL;DR:

A request to reset your Facebook countersign

Confirmation messages with a link or code to confirm a change foreclose others from changing your password. You might go a notification if someone is trying to break into your account, or if they mistype your email address instead of their own when trying to reset their own password. As long as your associated e-mail accounts are secure, you tin can ignore the notification. Enable 2-gene hallmark for even more Facebook business relationship security.

Facebook password recovery

If yous forget your Facebook password, the first pace is to click the "Forgot password?" link on the Facebook log-in screen.

Facebook's Forgot Password? link
Facebook's Forgot Password? link. Click for larger paradigm. (Screenshot: askleo.com)

That walks you through the process of business relationship recovery, using information you know about the business relationship to evidence that you are the rightful possessor.

One of those pieces of information is your email accost, and in the case of a lost password, y'all'll enter the email accost of your account and Facebook will ship an email to that email address.

Facebook Recovery Code email
Facebook recovery lawmaking e-mail. (Screenshot: askleo.com)

Since y'all don't know your password, and a secure system won't tell information technology to you, the option is simply to set a new password. You bear witness that you are the rightful owner of the Facebook account past proving your access to the business relationship's email address. You practise that past clicking on a link in that email or typing in the one-time password reset lawmaking provided in that electronic mail.

2 emails?

That you lot got two notifications sent to ii different accounts is a good thing. Information technology means you lot accept an alternating or additional electronic mail address associated with your account. When a password reset notification is sent, it'south sent to all the email addresses associated with your business relationship.

Facebook account with two email addresses.
Facebook account with two e-mail addresses. Click for larger image. (Screenshot: askleo.com)

That way, if one of those email accounts gets hacked, you'll withal go notifications on the others that something is going on.

I strongly recommend everyone have at least one alternating email address associated with their Facebook account, and make sure to proceed them up to date.

Now let'due south look at how those notification emails might exist triggered.

Scenario #ane: intentional

Say someone knows your email accost and they want to hack into your Facebook business relationship. One arroyo — at least to start — is for that someone to enter your email address into the account recovery procedure and see if Facebook will permit them set a new password for your account.

Naturally, Facebook sends an e-mail to all the electronic mail addresses on your business relationship, then you know what'southward going on. As long as that hacker-wannabe doesn't have access to ane of your email accounts, they tin can't arrive. They won't be able to receive the email message. They won't be able to fool Facebook that they're you.

You can safely ignore the bulletin; your account is secure.  Technically yous don't need to change your password, though there's no harm in doing and so if information technology makes you experience safer.

Scenario #2: accidental

This one isn't actually a hack, since the person doing information technology isn't trying to get into your account. They probably take no idea what they're doing.

They're trying to log in and getting their own password or electronic mail address wrong. Facebook isn't letting them in. Every bit a result, they try account recovery. They enter in their electronic mail address, and once again the account-recovery email is sent to all email addresses associated with the business relationship.

The problem? They typed their electronic mail accost in incorrect. What they typed was your email address, non their own. That'southward probably why they couldn't log in in the first place.

It sounds far-fetched, simply it's astonishing how ofttimes people get their own email address wrong.1 Repeatedly. Or they just don't utilize information technology often enough to remember exactly what it is — and carefulness counts.

They may endeavour several times before giving up or realizing their error.

Scenario #3: spam

Information technology's uncommon, merely spam tin mimic a password reset request or confirmation.

The spammers are counting on y'all to panic and quickly click the "it'due south not me" or similar link in the notification. That link takes y'all to a fake website where yous're prompted to sign in to Facebook. Even though information technology might look similar Facebook'due south sign-in page, information technology'southward not, and you lot'll accept handed over your Facebook credentials to a hacker.

Every bit long as your email accounts are secure — you have proper security in identify, including two-factor authentication when offered — information technology'due south safe to ignore these notifications.  If yous choose to click on the "it's non me" link,2 and so take extra care to confirm that the link truly goes to Facebook, and not a scammer: hover over the link and make certain information technology goes to who you call back it does.

This happens to me often

Don't let this scare you likewise much. As you tin can see, Facebook has a security system in place. As long equally your e-mail accounts are secure, your Facebook account is likely to be secure.

This happens to me all the time. When information technology happens, I cull to click the "let the states know" link to permit Facebook know that, no, this was not me trying to modify my password. My assumption is that they use this method to identify echo offenders.

I'll admit, it'due south all a little unnerving, but I endeavor not to sweat it — mostly because I have a not-and then-clandestine weapon.

2-factor hallmark

Facebook supports two-factor authentication, and I take information technology turned on.

Facebook Two-Factor Authentication.
Facebook two-factor hallmark setting. Click for larger paradigm. (Screenshot: askleo.com)

Facebook supports several unlike forms of two-gene. In my case, even if someone managed to become my countersign, they'd take to likewise enter a lawmaking texted to my mobile phone.

Without that second cistron, they can't log in.

As you might imagine, enabling some form of 2-factor authentication is something I recommend for all your important accounts that support it. Facebook certainly qualifies as important for most people.

Hacking attempt or not?

Ultimately, there's no fashion to know whether the endeavor to reset your account password was deliberate or adventitious. Perhaps yous're a target, or perhaps your email address is similar to that of others.

We'll never really know.

Practice this

Maintain the security of your email accounts, and consider calculation two-factor hallmark. You can remainder easy and safely ignore these unexpected notifications.

Get more security tips and reassurances past subscribing to Confident Calculating! More confidence & less frustration — solutions, answers, & tips — in your inbox every week.

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Source: https://askleo.com/we-received-a-request-to-reset-your-facebook-password/

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